We aim to deliver your order in full and direct to your door within 3 – 5 working days with our standard delivery and within 1 – 2 working days with our express delivery. For areas deemed by our courier as being out of areas this can be slightly longer.
If we are temporarily out of stock then we will ship the rest of your order in line with delivery timescales below.
Unfortunately due to costs we have to add a small additional charge to locations they deem as out of area. This includes some Scottish Lowlands, Scottish Highlands and Islands, Northern Ireland, Isle of Man and Channel Islands. For a full list and charges please see the table below.
|Service & Location||1.8kg and under||Less than £25 or 12.5kg||Over £25 or 12.5kg up to 28kg||Surcharges for orders over 28kg|
|Standard 3 - 5 Working Day Shipping - All UK Mainland addresses with exception of postcodes shown below||£2.95||£3.95||FREE||FREE|
|Express 1 - 2 Working Day Shipping - All UK Mainland addresses with exception of postcodes shown below||£3.95||£4.95||£0.79||No additional charge|
|AB31 - AB38, AB40 - AB56, BT, IV1 - IV28, IV30 - 32, IV36, IV40, IV52-54, IV63, KW1 - KW14, PA21-PA38, PH4 - PH41, PH49, PH50||£2.95||£9.95||£5.95||£5.95 + £2.50 for additional 25kg|
|IV 41 - 49, IV51, IV55, IV56, KA27, KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, PH42 - PH44, HS, IM, JE, GY, ZE||£2.95||£13.95||£9.95||£9.95 + £9.50 for additional 25kg|
We have a No Signature policy with our couriers UKMail part of the DHL Group so you don't need to be at home when the delivery is made. We can always deliver to an alternative address at no extra cost when you place your order just amend the ship to address to where you want the parcel delivered.
Despatch & Tracking Your Parcel
On despatch we will send you a confirmation email to tell you that your parcel has been sent out by our team and is now in the hands of our carrier UKMail.
The email will also contain your tracking number. To view a progress update of your order please click here to be taken to the UKMail site or enter https://www.ukmail.com/manage-my-delivery/manage-my-delivery into your search bar.