Our No-Quibble Guarantee

With the Love Garden Birds No-Quibble Guarantee, you can shop with complete confidence.

We’re passionate about supporting wildlife and helping you care for your garden birds with confidence.  Every product we offer is carefully selected with quality and bird wellbeing in mind.

Your satisfaction matters to us. If something isn’t quite right, we’ll always do our best to put it right — quickly and simply.

  • Not completely satisfied?  Contact us within 30 days and we’ll offer a refund or replacement.
  • Received a faulty or damaged item?  We’ll arrange a free collection and provide a replacement or full refund — your choice
  • Not what you expected?  We’ll work with you to resolve it quickly and fairly  

This guarantee is in addition to your statutory rights.

Our Promise to You

Trusted, Proven Quality
Every product is tested for safety, durability, and performance

Responsibly Made, Built to Last
Designed with wildlife and longevity in mind. Our premium feeder range (£14.99+) includes a 2-year guarantee

Helpful, Human Support
Our knowledgeable team based in Lancashire is ready to help you with advice and quick resolutions

Wildlife First First
Products chosen to support wildlife and protect the environment

Straightforward Guarantee
Clear, fair, and designed around you

Every Order Includes

  • 30-Day Money-Back Guarantee
  • Next Working Day Delivery (when you select our express delivery.  Subject to carrier availability)
  • 100% Natural Food Commitment – free from additives, pesticides, and fungicides
  • Free Delivery on Orders Over £25 (most UK postcodes)
  • Your Privacy Protected – we never sell your details

How to Return Your Order

Please contact us as soon as possible on our Customer Services phone number on 01924 929900 from Mon-Fri, 8:30am to 5pm or by email to [email protected].  Our friendly team will guide you through everything you need.